A Distribution client using a public warehouse using fax and email was experiencing significant problems tracking orders, transferring fulfillment requests to the warehouse and keeping accurate data on available inventory.
Alba created a bi-directional interface that transmitted fulfillment requests to the warehouse and shipment confirmations back to Dynamics GP. The interface also enabled specified orders to be transferred to a service center for customization before shipment. Invoice numbers needed to be assigned before fulfillment so that they could be included on the packing lists.
The process is shown in the flow chart below. Fulfillment picklists were managed by a Fulfillment Console which enabled shipping decisions to be based on availability of product, completeness of the order, customer willingness to accept partial orders, requested shipping date and customer credit status, presented in a color coded visual grid.
Shipped Sales Orders were automatically transferred to Sales Invoices using Alba's AutoTransfer module and the process was extended to update Ethotech's Commission Management tables during the transfer process.