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DOT, Delta Reach Settlement Regarding Discrimination Against Passengers DOT 91-04 Contact: Bill Mosley, Tel.: (202) 366-4570 Monday, June 21, 2004

The U.S. Department of Transportation (DOT) today announced a consent order reflecting an agreement with Delta Air Lines regarding treatment of certain air travelers who are or were perceived to be of Arab, Middle Eastern or Southeast Asian descent and/or Muslim in the period following the Sept. 11, 2001 terrorist attacks.

The order finds that Delta acted in a manner inconsistent with federal laws that prohibit discrimination and requires the carrier to provide civil rights training over the next two years to its pilots, flight attendants and passenger service agents at a total cost of no less than $900,000 in addition to that which Delta already provided since the Sept. 11 attacks. Delta is also ordered to cease and desist from future violations of federal anti-discrimination statutes. While Delta agreed to the settlement, the carrier denied violating the law.
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United, American and Continental Airlines have reached similar settlements with the department.

Documents relating to the settlement with Delta may be obtained on the Internet at http://dms.dot.gov, docket number OST-2004-16943.

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