Microsoft Dynamics CRM Implementation in Brazil

Microsoft Dynamics CRM Implementation in Brazil – Alba Spectrum

Alba Spectrum Group

São Paulo (Brasil), USA: +1-866-528-0577 ou +1-630-961-5918, Europa: +44-20-8123-2580 ou +45-36-96-5520, México DF: +52-55-535-04027

help@albaspectrum.com skype: albaspectrum

Microsoft CRM or now Microsoft Dynamics CRM (version 3.0) was designed to support operations of any size – from several CRM users to hundred of users for large corporation. Contrary to other Microsoft Dynamics ERP applications – Great Plains, Navision, Axapta, Solomon, where MBS promotes different products on different international markets, Microsoft Dynamics CRM is worldwide solution and now it is time to consider it seriously for Brazilian enterprises. Let’s consider some technical characteristics and background technologies:

Windows Domain Integration. Microsoft Dynamics CRM is tightly integrated with Windows Active Directory, MS Exchange (messaging or emailing plus workflow and MS Exchange and Outlook events), MS Sharepoint (in very good progress), Full Text Search, .Net (enabling you rich MS Visual Studio.Net C# or VB.Net programming for MS CRM SDK)
Member on Microsoft Dynamics family. Together with MS Dynamics NAV (Navision), AX (Axapta), GP (Great {Plains), SL (Solomon), Microsoft Dynamics CRM is the part of Dynamics. This more likely means that it is the CRM module strategy for the future Dynamics unified product
Localized MS CRM. From the standpoint of MS CRM it is just Brazilian Portuguese language translation (taxation localization is out of scope for majority of businesses, because taxation is ERP role, not CRM). In this sense localization is done and ready for deployment
Customization, Integration, Reporting, Data Migration and Conversion. MS CRM has .Net MS CRM SDK exposure for programmer, and theoretically it is open technology, ready for deployment by in-house developer. Also MS CRM has its own migration tool (on the level of master records), plus Scribe Software allows you popular migration scenarios, including historical transactions and notes. Alba Spectrum has ACT! Connector for MS CRM to enable ACT! And MS CRM coexistence (to save you MS CRM licenses – you can still use ACT! Licenses for ACT! Former users)
MS CRM Integration with Microsoft Dynamics ERP products. Integration for Microsoft Dynamics GP is released, however Microsoft Dynamics GP is not localized for Brazil, integration with Navision and Axapta are in progress and available as third party solutions/modules. Please check with us

Alba Spectrum Group ( http://www.albaspectrum.com http://www.ronix-systems.de ) - SAP Business One, Oracle: Oracle E-Business Suite, Oracle Financials, Microsoft Business Solutions: Microsoft Great Plains (Microsoft Dynamics GP), Microsoft CRM (Microsoft Dynamics CRM), Microsoft Navision (Microsoft Dynamics NAV), Microsoft Axapta (Microsoft Dynamics AX). We serve São Paulo, Rio de Janeiro, Salvador, Porto Alegre, Brasilia, Belo Horizonte, Recife, Manaus and all the Brazil.