Microsoft CRM Brazil – Alba Spectrum

Alba Spectrum Technologies

 help@albaspectrum.com skype: albaspectrum

Alba Spectrum Group is announcing Microsoft Dynamics CRM 3.0 support for Brazil nation-wide.  We are serving Microsoft CRM in Brazil, USA and Worldwide since 2004, when we merged several companies into Alba Spectrum Group, prior to this our consultants were serving Microsoft CRM in the US since 2001, when it first showed up on the ERP market.  Our specialization is MS CRM customization, integration, upgrade, remote support for Brazilian regions, MS CRM data conversion from such traditional contact management systems, as ACT!  Some MS Dynamics CRM highlights:

• CRM Frontend for Microsoft Dynamics MRP, such as Microsoft Dynamics AX, NAV, GP.  At this moment integration is realized for Microsoft GP only, Axapta and Navision are in the Microsoft plans, however current Microsoft CRM promotion campaign should be the clear indicator for MS CRM future CRM front-end role
• Sales, Service, Marketing modules.  In MS CRM you can rely on straight forward leads processing, leads are transferred to opportunity, account (customer), contact, then you can provide customer service with contracts, service cases, etc.  Also marketing module enables marketing campaign with mass mailing and promotions
• Technology Highlights.  Microsoft CRM utilizes MS SQL Server as its DB platform, plus it relies on MS Exchange Server for messaging.  Microsoft CRM Outlook client allows your sales people work offline, while traveling.  If you are thinking about MS CRM customizations, then besides user tunings (where you can create new custom tables and objects, later on including them into MS Outlook client replication) – professional customization tool is MS CRM SDK with MS CRM classes structure and code samples in C# and VB
• Industries.  MS CRM should be considered as very flexible platform, so it fits to the majority of industries and can be tuned to really complex business processes and requirements.  In our experience these industries were automated in MS CRM: transportation & logistics, education, field services, placement & recruiting, lawyers, real estate & property management, banking & financials, pension funds & investments, franchisee networks
• Integration.  MS CRM can be cross-platform integrated, imagine cargo tracking lookup from MS CRM to Oracle-based cargo tracking system

Please give us a call: Alba Spectrum Group, Brazil: 55-11-3444-4949, USA/Canada: 1-866-528-0577, 1-630-961-5918,  help@albaspectrum.com skype: albaspectrum

Alba Spectrum Technologies ( http://www.albaspectrum.com  http://www.ronix-systems.de ) - Microsoft Business Solutions Great Plains, Navision, Axapta, MS CRM, Oracle Financials and IBM Lotus Domino Partner, serving corporate customers in the following industries: Aerospace & Defense, Medical & Healthcare, Distribution & Logistics, Hospitality, Banking & Finance, Wholesale & Retail, Chemicals, Oil & Gas, Placement & Recruiting, Advertising & Publishing, Textile, Pharmaceutical, Non-Profit, Beverages, Conglomerates, Apparels, Durables, Manufacturing and having locations in multiple states and internationally.

We are serving Brazil, Latin America: Argentina, Colombia, Venezuela, Mexico, Chile, Uruguay, Paraguay, Ecuador, Peru, Bolivia, Europe: Germany, Netherlands, Denmark, France, Italy, Spain, Portugal, UK, USA nation-wide